Get in Touch With Us
Got a question about something you read here, spotted an error, or want to flag a new casino site worth a look? This page covers the ways to contact our team and what happens once your message arrives.
The Best Way to Contact Our Team
Email is the most reliable route to reach us. Send your message to [email protected] and a member of the team will read it personally — we do not rely on automated replies to close out enquiries. Include a brief summary of what your message is about in the subject line, since this helps us route it to the right person and respond faster.
We aim to reply within two working days. During busier periods, such as when we are updating our rankings or reviewing new online casinos, it may take a little longer, but every message gets a response.
What You Can Get in Touch About
We welcome messages on a wide range of topics connected to our coverage of casino sites and online gambling in the US. Common reasons readers contact us include:
- Accuracy questions — If a detail about a bonus offer, payment method, or licensing claim looks out of date, tell us. Terms at online casinos change often, and we want our pages to reflect the current position.
- General questions about how online casinos work — If something about RTP, wagering requirements, withdrawal times, or how licensing protects players is unclear, ask us directly and we will do our best to explain it plainly.
- Suggestions for future content — If there is a casino, a payment method, or a topic such as mobile play or live dealer games you would like us to cover in more depth, let us know.
- Partnership and editorial enquiries — If you represent a casino brand or a related business and would like to discuss working with us, introduce yourself and outline what you have in mind. Any commercial relationship we enter into does not influence how we rank or rate the casinos on this site.
- Responsible gambling concerns — If you or someone you know is finding it hard to control their gambling, mention this in your message. We will point you towards national support organisations and can also direct you to information on setting deposit and time limits, and on self-exclusion programmes offered by licensed operators.
Why We Keep Our Review Process Independent
Our rankings, including the order in which online casinos appear on this site, are based on editorial research into factors such as licensing, game selection, payment options, and the fairness of bonus terms. Some of the operators we cover pay us a commission if a reader signs up through a link on our site. That relationship never decides a casino's position in our rankings — it is simply how independent comparison sites like this one are funded. If you have a question about how a specific review was put together, ask us and we will explain our reasoning.
Before You Write In: Common Questions Answered Elsewhere on the Site
A lot of what people write to us about is already covered in detail across the site. If your question is about which casinos accept players outside the standard self-exclusion scheme, our page on Best Non GamStop Casinos 2026 may answer it faster than waiting for an email reply. For everything else — from how bonuses are structured to which casinos are licensed and regulated for US players — our reviews and guides are the place to start, and email is there for anything they do not cover.
A Note on Age and Legal Requirements
This site, and the casinos it reviews, are intended for adults who meet the minimum legal gambling age in their state, which is typically 21 for online casino play, though some gambling activities have different age thresholds depending on the state. Online casino availability in the US depends on state-level laws, and players generally need to be physically located within a state that permits online casino gambling to play legally, regardless of where they are a resident. If you contact us with a question about whether online casino play is legal where you live, we can point you to general information, but we always recommend checking current state regulations directly, since these can change.
Responsible Gambling: Where to Find Help
If gambling has stopped being enjoyable, or is affecting your finances, relationships, or wellbeing, please reach out for support rather than waiting. National organisations such as the National Council on Problem Gambling operate a confidential helpline that is free to use, and most licensed US online casinos offer their own deposit limits, time-out periods, and self-exclusion tools within account settings. You are welcome to email us if you are unsure where to start, and we will point you towards appropriate resources rather than towards any specific casino.
What to Expect After You Reach Out
Once your message reaches us, it is read by someone on the team, not screened by a bot. If your enquiry needs input from a specific person — for example, a partnership request or a detailed correction — we may take a short time to get back with a full answer rather than a quick holding reply. We would rather take an extra day and give you something useful than send a generic response.
We appreciate every reader who takes the time to write in, whether it is to correct a detail, suggest a topic, or simply ask how something works. Feedback like this is part of how we keep our coverage of US online casinos accurate and useful.